Terms and Conditions

1. Agreement to these terms

By visiting the OceanNavigatorExpress website or using our logistics services, you accept these Terms and Conditions. If any part of these terms is not acceptable to you, please discontinue use of the website and our services.

2. Using our website

You may browse our website and download materials for personal, non-commercial reference only. This permission does not allow you to:

• Copy, republish, or redistribute content without our written consent
• Use any part of the website for commercial purposes without authorisation
• Attempt to decompile, reverse-engineer, or disrupt the website
• Remove copyright notices, trademarks, or proprietary markings

3. Our services

OceanNavigatorExpress coordinates logistics services that may include:

• Air, ocean, road, rail, and multimodal freight forwarding
• Warehousing, packaging, inventory management, and distribution
• Contract logistics and recurring shipment programmes
• Project cargo, oversized freight, and specialised handling
• Customs documentation, trade compliance, and clearance support
• Shipment tracking, milestone updates, and delivery confirmation

Specific service terms, timelines, and conditions are agreed at the point of booking or in a separate service agreement.

4. Your responsibilities as a customer

When you engage our services or use our website, you agree to:

• Provide complete and accurate shipment, contact, and payment information
• Keep your account credentials secure and notify us of unauthorised use
• Use our website and services only for lawful purposes
• Comply with all applicable customs, transport, safety, and trade regulations
• Not interfere with tracking tools, service systems, or website functionality
• Respect the intellectual property and rights of OceanNavigatorExpress and third parties

5. Quotes, pricing, and payment

Unless a written agreement states otherwise, the following applies:

• Quotes are valid for the period stated and may change if shipment details or market conditions change
• Payment terms are set at the time of booking and confirmed in writing
• Late or incomplete payment may delay service or result in additional charges as agreed
• Any refund eligibility is governed by our Refund Policy and the applicable service terms
• You are responsible for applicable taxes, duties, levies, and charges assigned to your shipment

6. Limitation of liability

To the fullest extent permitted by law, OceanNavigatorExpress, its officers, employees, agents, and affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages — including loss of profit, data, goodwill, or business opportunity — arising from the use of our website or services.

Our total liability for any claim relating to a specific shipment shall not exceed the service fees paid for that shipment, unless otherwise agreed in writing.

7. Website disclaimer

The content on this website is provided for general information and is not a guarantee of service availability, pricing, or delivery timelines. We make reasonable efforts to keep the information current but do not warrant that it is complete or error-free. Service-specific terms, timelines, and conditions are confirmed at the time of booking.

8. Indemnification

You agree to indemnify and hold harmless OceanNavigatorExpress, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from your use of our website or services, your breach of these terms, or your violation of any applicable law or third-party right.

9. Intellectual property

All content, branding, trademarks, service marks, logos, and materials on this website are the property of OceanNavigatorExpress or its licensors and are protected by copyright, trademark, and intellectual property laws. You may not use our marks or materials without prior written permission.

10. Account suspension and termination

We reserve the right to suspend or terminate access to your account and our services at our discretion, without prior notice, for any reason — including a breach of these terms, suspected fraudulent activity, or behaviour that may harm OceanNavigatorExpress, other customers, or service partners.

11. Governing law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which OceanNavigatorExpress principally operates, without regard to conflict-of-law principles. Any dispute arising from these terms shall be resolved in the courts of that jurisdiction.

12. Changes to these terms

We may update these Terms from time to time. Material changes will be communicated by posting the revised terms on this page with an updated effective date. Continued use of our website or services after changes take effect constitutes acceptance of the updated terms.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. These Terms represent the entire agreement between you and OceanNavigatorExpress regarding the use of our website and services, superseding any prior agreements.

14. Events beyond our control

OceanNavigatorExpress shall not be held liable for any delay or failure to perform due to circumstances beyond our reasonable control — including natural disasters, severe weather, acts of war or terrorism, strikes, labour disputes, government actions, pandemics, or infrastructure failures affecting transport, communications, or energy supply.

15. Contact us

Questions about these Terms and Conditions should be directed to: